You can email us at contact@zifro-store.com where our customer service team will be happy to help you with whatever you need!

Yes

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

All orders are fulfilled and shipped by our trusted third-party suppliers. Orders are processed Monday through Friday within 1–3 business days. Once processing is complete, orders are shipped on the next business day.

Please note that we do not process or ship orders on weekends. During holidays and sale seasons, processing may take a little longer, so please allow extra time for your order to arrive.

Due to high demand, orders may take between 2-4 weeks to arrive.

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Please contact us at contact@zifro-store.com

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.